Your customers, talking to your AI agents — over WhatsApp and phone.
With Rapport, you bring the content — your products, policies, scripts, whatever your customers need to hear. Our AI agents have the real conversations on your behalf, at scale, in multiple languages. You handle your business; we handle the talking.
The market is already moving to AI conversations
Independent research on where conversational AI is taking customer service and contact-center costs.
From your content to real conversations in three steps
No call centre to staff, no scripts to read out loud. You supply what should be said — we do the rest.
You give us your content
Products, pricing, policies, FAQs, scripts — whatever your customers need to hear. You stay the source of truth; nothing is invented.
We deploy your AI agents
Your agents message and call your customers over WhatsApp and phone, using your content and your tone of voice — in multiple languages.
You get the outcome
Orders, bookings, answers — whatever the conversation was for, delivered back to you. Anything uncertain is routed to a real person.
Meet your customers where they already are
The same agent, the same content, across the channels your customers actually use.
Your agents chat with customers in natural language and understand voice notes, too — so customers can reply in their own words, however they prefer, without downloading anything new.
Phone calls
When a call is the right touch, your agents pick up the phone — reminders, check-ins, confirmations and Q&A — speaking naturally with your customers and capturing the outcome for you.
Handing conversations to AI shouldn't mean handing over control
Talking to your customers is your reputation. We built this platform so the AI can't put words — or prices, or promises — in your mouth that aren't real.
Checked against your real data — every time
Before anything is ever sent to a customer, every AI-driven action is independently double-checked against your live business data by a separate, non-AI verification step. The AI can't invent an order, a price, or a commitment that isn't real.
A real person for anything uncertain
The AI never guesses. Anything it can't confidently handle is routed straight to a member of your staff, with the full context of the conversation — so edge cases get a human, not a wrong answer.
Fluent in multiple languages
Your agents converse naturally across multiple languages, in text and voice, so you can reach your whole customer base without switching tools or teams.
Reliable and future-proof
The platform isn't locked to a single AI provider. The underlying model can be upgraded or swapped behind the scenes — without disrupting your customers or your operation — so you keep improving over time.
One platform, many conversations
A few of the conversations this platform is built to handle. If your business talks to its customers, it fits here.
Order & reorder conversations
Let returning customers reorder in their own words — captured, checked, and handed back ready to fulfil.
Appointment reminders & rescheduling
Confirm, remind, and reschedule automatically — cutting no-shows without tying up your team.
Customer support Q&A
Answer common questions instantly from your own content — and escalate the tricky ones to a person.
Renewal & subscription check-ins
Reach out ahead of renewals, capture changes, and keep recurring relationships alive — on autopilot.
Ready to let your customers talk to your AI agents?
Tell us what you want communicated. We'll show you how Rapport lets your agents carry the conversation — over WhatsApp and phone, in multiple languages.